Return & Cancellation

Return &Cancellation

STANDARD REFUND TERMS

-         No refund of any type against any reason what soever is applicable on any services below rupees 500 / user/ year will beentertained

-         For services above rupees 500/user/year:

            o  You can apply for refund via e-mail. Suitableaction will be taken for the same.

            o  We assure you of 100% cashback if applicationreaches us within 15 days of purchase.

            o  If application is received after 15 days andbefore 6 Months from the expiration date of subscription, 50 % of the amountwill be refunded.

            o  If refund application is received after 6 monthsof purchase and before 1 month of expiration of subscription, 10% of the amountwill be refunded.

            o  No refund will be entertained if any refundapplication is received in the last month of subscription.

-         All the services (for instance Short MessagingServices) comes with a validity. For such services, it is important to renewthe subscription one month in advance of expiration of subscription in case youwant to carry forward the balance (if any)

There Are two ways to return / cancellation

1)    Click on footer page menu Customer service and click on returnoption by this you can return your product just simply fill related option

2)    1) Simply login to your account

2)In Account click My orderoption then click on  view your orderhistory

3) In view yourhistory you will see all your order history history

4)in order historythere is view button when you click on that option you will see the completehistory of your order on each order item there is a return button

5) Click on returnbutton and raise you return or cancel option